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How to Get EQ-i 2.0 Certified


MHS has done has done an outstanding job at providing emotional intelligence education and support for all levels of EQ-i practitioners.  They have designed an impressive blend of online training to build a strong foundation of knowledge and in-class skill building in order to develop the skills and confidence for analyzing EQ-i data and delivering feedback. ‘

If your internal or external role and responsibilities include improving team performance, hiring emotionally intelligent talent, implementing a change strategy, expanding emotional intelligence research or developing executives, managers, and high potentials for the future, then you should consider obtaining your certification in the EQ-i 2.0 and EQ 360.

Before making the decision to be certified in the EQ-i 2.0, I want you to appreciate the commitment that is required for the certification process and the time needed to gain a certain level of proficiency working with the instrument.  Once you have made the decision and the commitment to get certified, please check the locations, dates and rates for upcoming certification programs.

My extensive experience with the EQ-i 2.0 since 1997 has proven it to be a both a valid and reliable self-assessment of emotional intelligence. In other words, it measures what is says it measures. The EQ-i is recognized by the American Psychological Association as a reliable assessment of emotional intelligence and is considered a Level B Instrument.

What does that mean?  Well, a Level B Instrument means that the assessment has been constructed to a robust psychometric standard which then requires its users to be certified.  Most Emotional Intelligence assessments in the marketplace today are not Level B.  Non-Level B EI assessments may still provide some value information but they are not supported by the science, reliability, and validity of a Level B.  I like telling my clients that the EQ-i 2.0 is the world’s first scientifically validated assessment of emotional intelligence.

Once you are enrolled in an EQ-i certification program, look at the experience in five steps.  The first step is giving you an opportunity to take the EQ-i yourself, to read your own report and to schedule a debrief session with me via Zoom, or any similar video link, to discuss your results.  After that, the second step is reading The EQ Edge by Dr. Steve Stein and Dr Howard Book which is an outstanding emotional intelligence resource.

The third very important step is receiving on-line access to complete the three pre-work modules before attending the skills training.  The learning objectives of the three on-line training modules are described below. These three steps must be completed in order to build a strong knowledge foundation in emotional intelligence. I found the pre-work training modules to be very engaging.  Once you are certified, you will continue to have access to these modules.

The fourth step is attending two days of in-class training which I will conduct. During this training, the primary focus will be on helping you understand the interconnections and the gaps between the 15 emotional intelligence skills scored in the EQ-i 2.0.  You will also learn about the interrelationships of these skills with EQ 360.

In addition to helping you analyze, interpret the scores and provide feedback, the fifth step is after class and involves you passing the on-line certification exam. Since it is a Level B assessment, my job is to prepare to pass this exam so you can focus on developing your analysis skills.   Again, getting certified in the EQ-i 2.0 will take commitment and time but I believe it will be a worthwhile professional and person experience and investment.

The cost per person of the certification program is $2,500.00 with discounts for students, groups and SHRM members. There are 20 participants in each training cohort. A detailed outline of the EQ-i 2.0 certification modules and their learning objectives are listed below. This is the content I will be discussing during the program:

Overall Certification Learning Objectives By the end of the certification program, learners will be able to:
  • Define emotional intelligence and its importance
  • Describe the components of the EQ-i2.0 and the EQ360, including defining composite scales and subscales
  • Understand the science behind the EQ-i2.0 and EQ360
  • Describe best practices around administering and providing feedback on the EQ360, and 360 tools in general
  • Interpret an EQ-i2.0 and EQ360 assessment
  • Administer the EQ-i2.0and EQ360
  • Follow a structured approach to preparing for a feedback session
  • Demonstrate the ability to conduct an effective assessment debrief session
  • Explain the benefits of EI to their client groups
  • Describe how EI applies to different disciplines
  • Identify the ethics pertaining to the EQ-i2.0 and EQ360
  • Identify resources available post-certification
  • Assess which report type is appropriate for their client
Blended solution consisting of elearning and in- class
Module 1: Overview and Framework Learners will be able to:
  • Define EI
  • Articulate what EI is not
  • Explain the evolution and importance of EI
  • Demonstrate understanding of EQ-i2.0 framework
  • Demonstrate understanding of composite scales and subscales, including definitions of high and low
elearning module
Module 2: The Science Behind the EQ-i2.0: Psychometrics Learners will be able to:
  • Identify response style indicators for the EQ-i2.0
  • Explain validity and reliability as it pertains to the EQ-i2.0
  • Describe the mean and standard deviation
  • Understand the EQ-i2.0 norms
elearning module
Module 3: Elements of EQ-i2.0: Subscales in Action Learners will be able to:
  • Apply knowledge of subscale definitions to real examples
  • Explain how the subscales interact
  • Demonstrate what high and low looks like
  • Develop questions based on relationships between subscales
  • Demonstrate understanding of relationships between subscales at high level
elearning module
Module 4: Interpretation and Giving Feedback Learners will be able to:
  • Interpret an assessment including identifying the response style indicators
  • Demonstrate the components of a best practice feedback debrief session
  • Develop questions to lead feedback debrief discussion
  • Understand the ethics of administering the EQ-i2.0 and EQ360
  • Practice foundational coaching skills, including effective questioning techniques
Module 5: Gaining Buy-In Learners will be able to:
  • Articulate the different applications of EI among various disciplines
  • Access information and case studies demonstrating ROI
  • Work through a process in order to gain buy-in for an EI plan internally and externally to an organization
  • Highlight the benefits of the EQ-i2.0 and EQ360 over other EI assessments
  • Identify sponsor resistance and ways to overcome it
  • Determine when it is more appropriate to use the EQ-i2.0 over the EQ360 and vice versa
Module 6: Planning and Administration Learners will be able to:
  • Describe the resources available to them post-certification (e.g. manual, customer service etc)
  • Navigate the EQ-i2.0 Portal
  • Distinguish between reports, choose the right one for their clients
  • Determine how to administer the EQ-i2.0 and EQ360 with their clients
  • Determine where to go to get support
Certification Exam Embedded in elearning modules
Multiple choice questions embedded in the elearning programs (not scored)
Online after completion of program
Online exam to be completed after in-class session, covering all modules − Online